Privacy Policy

1. Introduction

WAZ Outdoor ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit an enquiry via our contact form or email
  • Place an order for furniture
  • Subscribe to our communications
  • Visit our showroom by appointment

This may include your name, email address, phone number, physical address and order preferences.

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotations
  • Process and fulfil your orders
  • Communicate delivery updates and after-sales support
  • Send occasional updates about new collections (with your consent)

4. Data Sharing

We do not sell, rent or trade your personal information to third parties. We may share limited information with trusted service providers (e.g. delivery partners) solely for the purpose of fulfilling your order.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Object to the processing of your information
  • Withdraw consent for marketing communications at any time

8. Cookies

Our website may use cookies to improve your browsing experience. These do not collect personally identifiable information.

9. Contact

To exercise your rights or raise any privacy concerns, please contact our Information Officer at info@wazoutdoor.com or +27 (0) 82 445 5798.

Last updated: June 2025